FAQ

Rentals

Q: When will my bike be delivered and collected?

A: We will contact you after a booking is made to arrange delivery. We usually deliver between 2:00pm and 3:00pm on the afternoon of the day before the first rental day. We collect the bike at the end of the last rental day.

 

Q: What pedals do you supply?

A: Shimano road, Shimano mtb, Look Keo, Speedplay Zero, Flat with straps, flat. If you use anything else, please bring them with you.

 

Q: How do I set the bike up to fit correctly?

A: We ask you to provide bike fit information when booking. We use this to set the bike up before delivery.

 

Q: What is included in the price?

A: Delivery and pick-up to city locations (delivery to outer suburbs can be arranged for an additional fee), all accessories including: spare tube, levers, multi-tool, Co2 cartridge and inflator, pump, saddle bag, bidon (2 in summer), Garmin mount or 9 function computer, lights, choice of pedals, helmet, maps and bike lock if requested.

 

Q: What do I need to bring with me?

A: Bring your cycling clothing and shoes. Helmets are provided but most people prefer to bring their own.

 

Rides

Q: Are there many hills in Perth?

A: Perth is a very flat city. We do have hills but none are above 50m, and are they are quite short. The Darling Range, 20km east of Perth rises to around 350m.

 

Q: Is it safe to ride in Perth?

A: Yes! We have many scenic ride routes that are on quiet suburban roads. Most major roads have separated bike paths alongside. The State Government recently introduced a minimum one metre passing law.